Shipping Policy
How we ship wine across the states where it is legal, which states we can ship to, and what to expect.
Template notice: this policy is a starting template for longislandwinespirits.com and should be reviewed by your attorney and finalized before launch.
Last updated: October 24, 2026
Overview
Long Island Wine & Spirit Merchant is a licensed New York wine and spirit retailer. Beyond local Long Island delivery, we carefully pack and ship wine to the states where it is legally permitted, confirmed at checkout. We do not ship spirits interstate; spirits are available for in-store pickup in Commack and Long Island local delivery only.
Where we ship
We ship wine only to the limited set of states where out-of-state retailer wine shipping is legal, and your eligibility is confirmed automatically by your address at checkout. We do not ship spirits to any state; spirits are available for in-store pickup in Commack and Long Island local delivery only. Alcohol shipping is governed state by state, many states restrict or prohibit direct shipments from out-of-state retailers, and we cannot ship where it is not legal.
Carriers
We ship with licensed carriers, UPS and FedEx, under alcohol shipping agreements. Alcohol cannot be shipped through the U.S. Postal Service. Packages carry carrier-approved adult-signature labeling.
Age verification & signature
An adult 21 or older must be present with a valid, government-issued photo ID to sign for every shipment. Carriers will not leave alcohol unattended. We cannot ship to P.O. boxes; a physical residential or business address is required.
Processing & transit times
Orders are typically processed within 1 to 2 business days. Transit time then depends on the destination, usually 2 to 7 business days. You will receive tracking once your order ships.
Shipping costs
Shipping is calculated at checkout based on destination, weight and speed. From time to time we offer shipping promotions, which will be shown before you pay.
Weather holds
Wine and spirits are sensitive to extreme heat and cold. During severe weather we may briefly hold a shipment to protect your order, and we will let you know if your delivery window shifts.
Tracking & delivery
A tracking link is emailed when your order ships. If no eligible adult is available, the carrier will reattempt or hold the package at a local pickup point. See our Returns and Refunds policy for undeliverable orders.
Damaged in transit
If your order arrives damaged, keep the box and contents and contact us within 14 days with photos. We will arrange a replacement or refund.
Local delivery & pickup
On Long Island we also offer same-day or next-day delivery across Nassau and Suffolk and free curbside pickup in Commack. See our delivery page for details.
Contact us
Questions about shipping? Call (631) 343-7200, email hello@longislandwinespirits.com, or visit 1171 Jericho Turnpike, Commack, NY 11725.
